#chatBox,#chatBox *{box-sizing:border-box}#chatBox .outer-chat-wrapper+.outer-chat-wrapper .chat-arrow,#chatBox .outer-chat-wrapper+.outer-chat-wrapper .chat-bot-avatar,.clearfix:after{visibility:hidden}.btn,img{vertical-align:middle}.chat-box .btn.btn-secondary.disabled,a.btn.disabled,fieldset[disabled] a.btn{pointer-events:none}@font-face{font-family: 'OpenSans';src: url('../fonts/opensans/OpenSans-Light.eot') format('embedded-opentype');src: url('../fonts/opensans/OpenSans-Light.eot?#iefix') format('embedded-opentype'),url('../fonts/opensans/OpenSans-Light.woff2') format('woff2'),url('../fonts/opensans/OpenSans-Light.ttf') format('truetype');font-weight: 300;font-style: normal}@font-face{font-family: 'OpenSans';src: url('../fonts/opensans/OpenSans-Regular.eot') format('embedded-opentype');src: url('../fonts/opensans/OpenSans-Regular.eot?#iefix') format('embedded-opentype'),url('../fonts/opensans/OpenSans-Regular.woff2') format('woff2'),url('../fonts/opensans/OpenSans-Regular.ttf') format('truetype');font-weight: 400;font-style: normal}@font-face{font-family: 'OpenSans';src: url('../fonts/opensans/OpenSans-Regular.eot') format('embedded-opentype');src: url('../fonts/opensans/OpenSans-Regular.eot?#iefix') format('embedded-opentype'),url('../fonts/opensans/OpenSans-Regular.woff2') format('woff2'),url('../fonts/opensans/OpenSans-Regular.ttf') format('truetype');font-weight: 500;font-style: normal}@font-face{font-family: 'OpenSans';src: url('../fonts/opensans/OpenSans-SemiBold.eot') format('embedded-opentype');src: url('../fonts/opensans/OpenSans-SemiBold.eot?#iefix') format('embedded-opentype'),url('../fonts/opensans/OpenSans-SemiBold.woff2') format('woff2'),url('../fonts/opensans/OpenSans-SemiBold.ttf') format('truetype');font-weight: 600;font-style: normal}@font-face{font-family: 'OpenSans';src: url('../fonts/opensans/OpenSans-Bold.eot') format('embedded-opentype');src: url('../fonts/opensans/OpenSans-Bold.eot?#iefix') format('embedded-opentype'),url('../fonts/opensans/OpenSans-Bold.woff2') format('woff2'),url('../fonts/opensans/OpenSans-Bold.ttf') format('truetype');font-weight: 700;font-style: normal}.clearfix:after{display:block;font-size:0;content:" ";clear:both;height:0}.clearfix{display:block}.chat-box .icon{color:#f33;display:inline-block;position:relative;top:2px}.chat-box .ico-arrowleft1:before{content:"\e011"}.chat-box .ico-arrowright1:before{content:"\e015"}#defaultMessageBot{float:none}.chat-box a:not(.btn),.chat-box p:not(.notice-msg){margin:0;line-height:normal;text-decoration:none}.chat-box a:not(.btn):hover{text-decoration:underline}.chat-box h1,.chat-box h2,.chat-box h3,.chat-box h4,.chat-box h5{font-weight:500;margin:0;line-height:normal}#chatBox .hide{display:none}#chatBox *{font-family: OpenSans, Arial, "Microsoft JhengHei", "微軟正黑體", Apple LiGothic Medium, "蘋果儷中黑", sans-serif}.chat-box *{font-weight:500}.chat-box .notice-msg{font-weight:300}#chatBox .chatbot-overlay-waiting{position:absolute;display:none;left:0;top:48px;width:100%;height:100%;z-index:1056;background-color:rgba(0,0,0,0.8);padding-top:15vh;color:#fff;text-align:center}#chatBox .chatbot-overlay-waiting .loadingSpinner{display:inline-block}#chatBox.chat-box .chatbot-overlay-waiting p{font-size:14px;font-weight:500;text-align:center;color:#fff}@keyframes spin{0%{transform:rotate(0)}100%{transform:rotate(360deg)}}#loadingAnim,.loadingSpinner{border-radius:50%;width:30px;height:30px;border:.25rem solid silver;border-top-color:#656565;animation:spin 1s infinite linear;margin-bottom:20px}.chat-box .chat-msg.clear-messages{text-align:center;background:0 0;border:none;box-shadow:none;width:100%}.chat-box .chat-msg.clear-messages p{font-size:12px;color:#484848;line-height:17px;font-family:OpenSans,Arial,"Microsoft JhengHei","微軟正黑體",Apple LiGothic Medium,"蘋果儷中黑",sans-serif !important}.chat-box .chat-msg.clear-messages span{display:none}#chatBox.chat-box .overlay-button{margin-top:30px;height:40px;border:1px solid #fff;border-radius:4px;background:0 0;line-height:38px;outline:0;padding:0 15px;display:inline-block;font-size:14px;font-weight:500;text-align:center;color:#fff;width:90%}.paddingTop10{padding-top:10px}.overlay-inner-message{padding:0 15px;font-size:14px;font-weight:500}.paddingTop25{padding-top:25px}@media screen and (min-width: 768px) and (max-width: 1024px) and (-webkit-min-device-pixel-ratio: 2) and (orientation: portrait){#chatBox .chatbot-overlay-waiting{font-size:14px}}@media (min-width: 320px) and (max-width: 767px){#chatBox .chatbot-overlay-waiting{font-size:16px}.chat-box .chat-msg .chat-bot-quick-replies li p{padding:6px 0 1px !important}}#chatBox .chat-msg.live-agent-connected{border:0;box-shadow:none;background:0 0;width:100%;text-align:center;position:relative;z-index:1}#chatBox .chat-msg.live-agent-connected:before{border-top:1px solid #dcdcdc;content:"";margin:0 auto;position:absolute;top:50%;left:0;right:0;bottom:0;width:95%;z-index:-1}#chatBox .chat-msg.live-agent-connected span{background:#ececec;padding:0 10px}#chatBox .chat-msg.live-agent-connected p{font-size:12px;font-style:italic;text-align:center;color:#656565}#chatBox .chat-msg.live-agent-connected .chat-arrow{display:none}.chat-box .chat-header .chat-more{right:0;position:absolute;top:0;width:48px;height:48px;padding:12px;box-sizing:border-box;display:none}.chat-box .chat-header .connected{background:#26b726;border-radius:100%;width:8px;height:8px;display:inline-block;margin-right:10px}.chat-box .chat-header .chat-more:hover{background:#eb1e25}.chat-box .chat-header .chat-more img{width:20px;height:20px}.chat-box .chat-header .chatbot-drop-menu{position:absolute;top:50px;right:5px;background:#fff;border-radius:5px;width:auto;display:none;z-index:1057;box-shadow:0 1px 2px 0 rgba(0,0,0,0.2)}.chat-box .chat-header .chatbot-drop-menu:after{bottom:100%;right:13px;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;border-color:rgba(255,255,255,0);border-bottom-color:#fff;border-width:8px;margin-left:-8px}.chat-box .chat-header .chatbot-drop-menu>div{display:block;line-height:20px;padding:6px 12px;color:#333;font-size:14px;font-weight:700;border-radius:5px}.chat-box .chat-header .chatbot-drop-menu>div:hover{background:#ccc}.chat-box .chat-header .chatbot-drop-menu>div a{width:24px;height:24px}.chat-box .chat-header .chatbot-drop-menu>div a img{width:24px;height:24px;margin-right:12px}.chatbot-end-message{background:#fff;position:absolute;width:300px;top:40%;left:50%;padding:20px;transform:translate(-50%, -50%);box-shadow:0 1px 2px 0 rgba(0,0,0,0.2)}#chatBox.chat-box .chatbot-overlay-waiting .chatbot-end-message h3{font-size:14px;font-weight:500;text-align:center;color:#2e2e2e;padding-bottom:15px}#chatBox.chat-box .chatbot-overlay-waiting .chatbot-end-message p{padding:5px 0 15px;font-size:14px;font-weight:300;text-align:center;color:#2e2e2e}.chatbot-end-message button{color:#f33;background:#fff;border:1px solid #f33;outline:0;height:40px;border-radius:5px;line-height:36px;padding:0 15px;display:inline-block;width:100%}.twoButtonRow{width:45% !important;margin:2px}.chatbot-end-message button:hover{color:#fff;background:#f33}.chat-bot-timestamp{font-size:12px;font-weight:300;color:#909090;text-align:left;padding-left:54px;margin-bottom:16px}.chat-bot-timestamp.text-right{text-align:right;position:relative;top:-10px}.chat-bot-timestamp strong{font-weight:700;color:#484848}.chat-bot-avatar{width:32px;height:32px;float:left;margin-right:20px}.chat-bot-avatar img{width:32px;height:32px;display:block}#chatBox .chat-msg.live-agent-text{margin-bottom:5px !important;clear:none;max-width:calc(100% - 100px);float:left}#chatBox .outer-loading-wrapper .chat-load{float:left;clear:none}#chatBox .chat-msg .btn-wrap+p{padding-top:10px}.chat-box .chat-input a{width:18%}@media (min-width: 320px) and (max-width: 767px){.chat-box .chat-input a{width:17%}#chatBox .chat-msg.live-agent-text{max-width:calc(100% - 100px)}}.outer-user-chat-wrapper+.outer-user-chat-wrapper .chat-msg.ask-msg{margin-top:0}@media all and (-ms-high-contrast: none), (-ms-high-contrast: active){#chatBox .chat-msg.richmedia .chat-reply{overflow:hidden}#chatBox .chat-msg.richmedia:last-child{float:left}.chat-box .chat-msg:last-child{float:none;padding-top:16px}}.chat-box .chat-msg.ask-msg{float:right !important;padding-top:16px !important}@media all and (-ms-high-contrast: none), (-ms-high-contrast: active){.chat-box .chat-msg:last-child{padding-top:16px !important}.chat-box .chat-msg.chat-container.chat-quick{padding-top:0 !important}}.btn{display:inline-block;text-align:center;-ms-touch-action:manipulation;touch-action:manipulation;cursor:pointer;white-space:nowrap;line-height:1.42857143;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}img{max-width:100%;height:auto;border:0;-ms-interpolation-mode:bicubic}.chat-box.chat-theme-POSB .chat-header .chat-more:hover{background:#07c}.chat-theme-POSB .chatbot-end-message button{color:#07c;border:1px solid #07c}.chat-theme-POSB .chatbot-end-message button:hover{background:#07c;color:#fff}textarea:disabled+a{opacity:.5}.chat-box.chat-theme-POSB .carousel-slick-wrapper .slick-slide .carousel-msg-wrapper .carousel-msg.carousel-list a{color:#07c !important}#sendChat,#sendChat:active,#sendChat:focus,#sendChat:hover{text-decoration:none}.chat-box .chat-msg+.chat-msg.chat-quick .chat-bot-quick-replies{padding-top:10px}